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Introducing a comprehensive solution

Guyan VoIP network

hardware-place
software

Management summary

In this document, we will study the Guyan VoIP Network Total Solution and its benefits for an organization with a wide nationwide network.

Goyan VoIP network is a holistic approach to provide a comprehensive communication solution. At the core of this network are low-capacity, medium-capacity and high-capacity GHX centers that provide integrated audio, video, chat and SMS, voice message and multimedia services to various terminals developed by Guyana (such as GSP Android softphone, GCN operator panel and desk phone provides Linux GLP). In this network, the GTX transit switch establishes communication between centers.

The GBC – Session Border Controller system is responsible for covering the network topology and isolating different sections. And at the end, financial and service management systems (such as GBS billing and charging system and GQM call queue management) provide added value services.

Introducing comprehensive
solution Guyan VoIP network

Goyan offers a comprehensive range of communication products and solutions, including call centers, Session Border Controller equipment, all kinds of desktop and mobile software phones, communication network management solutions, and server and phone hardware. It is this technology and knowledge that allows us to develop or customize solutions and capabilities according to your needs. All Goyan solutions are designed and developed within the group and enable us to provide unique added value to customers. The calls are started from Guyana mobile software or Guyana operator panel, go through various Guyana telephone centers and Guyana transit switches and reach their destination. The entire network is integrated from Goyan’s network management system and management It is monitored and the charging records of the entire network are stored as a complex in the billing and charging system of Guyana. If you need a special feature in any of these steps and processes, we are able to implement the appropriate solution for your organization’s needs in consultation with you.

Products

GHX
GVP
GSP
GLP
GBC
GBS
GVG
GDA
GCN
GNM
GQM
GTX

customers

Governorates, refineries, cement industries, power plants and hospitals are also among Guyana's customers

Zamyad
Zamyad
Tejarat Bank
Tejarat Bank
Saipa
Saipa
Telecommunication Company of Iran
Telecommunication Company of Iran
Maskan Bank
Maskan Bank
Keshavarzi Bank
Keshavarzi Bank
Iran Khodro Diesel
Iran Khodro Diesel
IranAir
IranAir
Central Bank
Central Bank
Islamic Azad university
Islamic Azad university
Iran Airports Company
Iran Airports Company

Products

Solutions based on call centers

  • Solution for low capacity centers and replacement of Key Systems
  • List Item
Read More

Call queue and Call Center solution

  • Definition of emergency queue
  • Products used in the solution
Read More

Security and protection solutions

  • Encryption of signaling and conversations and trunks
  • LI system and call recording
Read More
دغدغه‌های مدیریتی
VOIP telephn

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Features and advantages of Guyan

Many large and nationwide networks have been developed based on Guyanese products. For example, the first presence of Guyana in the network of National Gas Company was in 1380 with digital technology and in 1390 with VoIP technology. Since then, we are proud to have opened 31,254 active telecommunications ports in 71 points of National Gas Company’s network.

Goyan offers a comprehensive range of communication products and solutions, including call centers, Session Border Controller equipment, all kinds of desktop and mobile software phones, communication network management solutions, and server and phone hardware. It is this technology and knowledge that allows us to develop or customize solutions and capabilities according to your needs.

Service integrity across the network is one of Guyana’s most important advantages. With the help of Goyan solutions, you can have a fully integrated network of voice, video, chat, voice message and multimedia. The diagram shows the schematic view of the implementation of the nationwide VoIP network with the help of Guyana products of a Guyana VoIP network. In this graph, telephone centers in N cities of the province are connected to each other with the help of SBC security equipment and transit switches.

All Goyan solutions are designed and developed within the group and enable us to provide unique added value to customers. The calls are started from Guyana mobile software or Guyana operator panel, go through various Guyana telephone centers and Guyana transit switches and reach their destination. The entire network is integrated from Goyan’s network management system and management

It is monitored and the charging records of the entire network are stored as a complex in the billing and charging system of Guyana. If you need a special feature in any of these steps and processes, we are able to implement the appropriate solution for your organization’s needs in consultation with you.

This solution is the beating heart of this plan. With the help of GNM network management system, you can:

Provision network components
Prepare VoIP network mapping
Monitor the performance of components and the entire network
Manage and configure network components
Periodically and instantly check security lists.
Update network components in a zoned manner.

The solutions and products provided in this plan can be integrated with VoIP products of other brands. For example, you can use the GNM network management system to manage VoIP products of other brands that support SIP, RTP and SNMP protocols in an integrated manner. The solutions and products provided in this plan can be integrated with Legacy products. For example, in this way, instead of replacing a PCM/TDM center, you turn it into a slave of a Guyana center and create a Hybrid center. In this example, new added value services that the Legacy center is unable to perform (such as voice mailbox, call queue, charging report) are referred to the Guyana center.

Pardis Technology Park
  • 02176250508
  • Tehran - Pardis - Pardis Technology Park No. 145
  • 8:30 - 16:30
  • office@guyanafzar.com

©All intellectual and material rights of this work belong to Goyanfar Engineering Company and any copying and exploitation is subject to obtaining written permission.

GHX - IP based call center

The GHX system is an IP-based call center platform for creating diverse communication solutions and covers a wide range of communication requirements. In Guyana, we have used an innovative design to manufacture the GHX, which has given the product exceptional flexibility. GHX is structured in such a way that higher scales and higher capacity PBXs can be achieved by clustering multiple hardwares. Along with the distributed hardware structure, GHX benefits from an integrated management system. You can manage GHX distributed centers with the help of an integrated graphical interface.

The GHX system uses redundancy in software and hardware. In this way, if an error occurs in a key system process, the system will detect the error and the standby process will immediately replace it. Also, if an error occurs in a hardware, the standby hardware will immediately replace it. This ability of stability and level of reliability gives the system an extraordinary performance.

The modular structure of GHX allows you to easily create complex solutions. With the help of this modular structure, GHX turbo mode can achieve exemplary speed by removing unnecessary features and focusing on basic capabilities.

benefits
  • safe
  • Stable
  • scalable
  • Specialized
  • innovative
  • Modular
  • Multi-processor structure
  • Flexibility in structure
  • Flexibility in structure
  • Centralized structure and integrated component management
  • Implementation of redundancy
  • At the level of processing and software
  • At the server hardware level
  • On the shelf level
  • At the level of the rack
Outstanding features
  • SMS offline and online
  • SMS between servers
  • Monthly/daily/weekly conversation timer
  • Automatic setting of external graphic interfaces
  • multilanguage
  • Debit and account
  • SMS sending and receiving panel
  • Panel for sending and receiving voice messages
  • Fax sending and receiving panel
  • Email sending and receiving panel
  • Monitoring system
  • Internal charging system
  • Internal firewall
  • Internal acoustic firewall
Capacity
Key features
  • Up to 20 thousand IP subscribers
  • Up to 1000 SIP/E1/H323 trunks
  • Up to 16 network ports
  • Redundancy
  • High stability
  • Feature-rich
  • Heavy-duty
Outstanding features
  • Integration with network management system, and billing and charging
  • Clear licensing and activation of all functions as much as possible with one purchase
  • Boom solution, designed and programmed by the Iranian expert team
GVP - Android desktop phone

Android VoIP hardware phone is a native and efficient product that provides users with a variety of features. This phone is designed in two models for managerial and expert use and provides clear sound and quality of pleasant communication for users. The body of these phones brings a combination of ergonomic design and quality of construction and offers a pleasant user experience. This phone is designed to be German with exemplary beauty for your desk.

The wide screen is intended for calling and video conferencing. This phone provides the possibility of five-person conference in the form of hardware. It provides the possibility of unparalleled communication for customers and conducting online and remote meetings. Locality and competitive price have made this product a very suitable option for national projects. The entry-level phones are very durable and provide a pleasant experience for long-term work.

benefits
  • Suitable for undergraduate, operator and management levels
  • competitive price
  • Professional quality body and screen
  • Professional sound and image quality
  • Stable
  • Native knowledge based product
  • Support for inter-server SMS
  • Configurable from the server (Remote Config)
  • Voice encryption and signaling
  • Secure (signaling and voice encryption)
Capabilities
  • Six-person audio conference
  • Persian graphic and audio interface
  • Expandable module up to 48 buttons
  • Customizable buttons and lines
  • Wide screen and quality
  • Headset support for the operator
  • Support for multiple languages
  • PoE - Power over Ethernet
  • Speed dial
  • PDF and Excel output
  • Auto answer
  • to go on the line
  • Caller ID, Caller Name
  • Call and page
GSP - Android softphone for mobile

GSP Android softphone is designed and produced for mobile phones and covers a wide range of communication capabilities. This system is a suitable platform for producing and customizing value-added solutions based on organizational needs.

benefits
  • Native knowledge based product
  • Danesh Bonian Product
  • Configurable from the server (Remote Config)
  • Voice encryption and signaling
  • Stable
  • competitive price
  • Secure (signaling and voice encryption)
benefits
  • Text and inter-server chat
  • Audio conference
  • High sound quality
  • Full integration with GHX system
  • Ability to install on Android desktop phone
  • Various audio codecs
Codecs
  • GSM
  • G729
  • PCMA
  • PCMU
  • Opus
  • Speex
  • G722
  • iLBC
Two views of the software
GSP
GLP - Linux Desktop Phone

Linux VoIP hardware phone is a native and efficient product that provides users with a variety of features. This phone is designed in two models for managerial and expert use and provides clear sound and quality of pleasant communication for users. The body of these phones brings a combination of ergonomic design and quality of construction and offers a pleasant user experience. This phone is designed to be German with exemplary beauty for your desk. The wide screen is intended for calling and video conferencing. This phone provides the possibility of five-person conference in the form of hardware. It provides the possibility of unparalleled communication for customers and conducting online and remote meetings. Locality and competitive price have made this product a very suitable option for national projects. The entry-level phones are very durable and provide a pleasant experience for long-term work.

Designed features
  • Contact security using SMTP/TLS
  • Support for all kinds of codecs
  • Supports UDP/TCP/TLS protocols
  • The possibility of voice conversation and sending SMS
  • The possibility of setting up a five-person conference and managing each member present in the conference
  • Possibility of PTT - Push to Talk
  • The possibility of building a dedicated enterprise phone book
GLP
GBC - Session Border Controller system
GBC

The GBC system allows you to securely connect different VoIP networks together. You can also connect subscribers or incoming trunks from external networks to your server with high security. GBC automatically detects SIP threats and takes the necessary action.

The product is placed as a Session Border Controller and like a VoIP firewall between the internal and external network and undertakes tasks such as Topology Hiding and SIP attack protection.

It is one of the most important elements of security in communication systems, GBC is responsible for establishing security exclusively in VoIP networks, and due to the failure of firewalls (in VoIP network), Session Border Controller must be used as well as a router between servers in the internal network. (IP-PBX telephone centers) and clients are located in the extra-organizational network (Internet, etc.)

Key product features
  • Contact security using SMTP/TLS
  • The capacity to support 10,000 simultaneous calls
  • Topology Hiding
  • Support for all kinds of codecs
  • Fix NAT Traversal problems
  • Built-in firewall
  • Black and white list
  • Limit the number of calls to prevent DoS attacks
  • Giving priority to emergency calls if the call limit is reached
  • Device input and output:
  • SIP
  • SSIP
  • RTP
  • SRTP
  • RTCP
Implementation scenarios
  • Contact security using SMTP/TLS

Securing the connection of remote users:

Users connect to the server in the internal network through the Internet and after confirming the GBC server. In this scenario, the SBC is placed at the edge of the network and in front of the Internet and prevents attacks through the Internet.

Trunk security with SIP Provider:

In this scenario, the SBC is placed between the server and the provider's network and prevents attacks made through the provider's network.

Isolation and security between different parts of the network:

In this case, the SBC is placed between two areas of the network and isolates these areas from each other.

GBC2
GBS - billing and charging system

The solution for calculating and issuing Guyan invoices has many advantages for large organizations. With the help of the GHX solution, you can reduce the costs of corporate calls and optimize consumption. This solution automatically collects charging information from multiple centers. With a GBS center, you are able to collect and report the charging information of several PCM/TDM or VoIP centers in an integrated and separate manner. In this solution, administrative and personal expenses are separated by different methods such as pre-code definition or black and white list. In this way, a bill will be issued for each subscriber, including both personal and organizational parts.

The GBS solution identifies high consumption subscribers based on soft and maximum allowed consumption and sends them a voice warning. In case of leaving the software and the maximum allowed interval, the subscriber is warned and after a warning interval, the subscriber’s service level is automatically reduced. The speed of calculations in this system is remarkably high in that ten million charging records are processed in less than 30 seconds. To increase the level of reliability, the system automatically backs up the charging of affiliated centers and the information of the system itself in the external hard disk.

benefits
  • Reducing the costs of organizational conversations by separating personal and administrative costs
  • Optimizing consumption by identifying, warning and limiting high consumption subscribers
  • Increasing reliability by automatically backing up charging and billing information
  • Providing advanced billing and charging services to PCM/TDM centers
  • Extreme speed and accuracy in calculations
  • Support millions of charging records per day
Capabilities
  • CDR reporting of multiple call centers in one GBS
  • Automatic receipt of charging information from centers on a real-time and daily basis
  • Place to send charging files manually
  • Soft definition of organizational and personal consumption
  • Definition of the maximum allowed organizational and personal
  • Calculation of high consumption subscribers
  • Decreasing the service level of heavy users after the warning period
  • Separation of personal and administrative expenses
  • Issuance of personal and administrative invoices for individuals and departments of the organization
  • Issuance of periodic and interim invoices
  • Issuance of personal and administrative invoices for individuals and departments of the organization
  • Various statistical reports
  • PDF and Excel output
  • Traffic chart
  • Various statistical reports
  • Intruder detection system
  • CDR support of various centers
  • GHX
  • External PCM/TDM centers such as Ericsson and Panasonic
  • Iranian PCM/TDM centers
  • Open source and non-open source VoIP centers
GVG - analog interface

The GVG Analog Interface is an Analog VoIP Gateway that enables communication between IP and analog networks. With the help of this device, you can use analog telephones (POTS) and fax machines in the VoIP network. This system is designed and programmed for low, medium and high capacities. This device is designed in such a way that in case of disconnection with the server, it provides the possibility of communication for the internals.

benefits
  • Danesh Boinan Product
  • Integration with the GHX system and setting from the server
  • Affordable and efficient
  • The possibility of providing internal service in case of disconnection with the server
  • Support for internal and external VoIP centers
Capabilities
  • Support for all kinds of codecs
  • G.711 ALaw
  • G.711 ULaw
  • G.722
  • G.729
  • Gsm
  • iLBC
  • Opus
  • Three-person conference
  • T38/T30 fax support
  • TLS/SRTP support
  • DTMF based on:
  • In audio
  • RFC 2833/4733
  • SIP INFO
Planned capacities
  • low capacity
  • 4 ports
  • 8 ports
  • 16 ports
  • medium capacity
  • 32 ports
  • 64 ports
  • 72 ports
  • full capacity
  • 112 ports
GDA - debit and account system

GDA debit and account system is a communication solution for providing prepaid and postpaid services.

benefits
  • It can be installed and operated on the GHX system without the need to purchase a separate system.
  • Affordable and efficient
  • Ability to provide service to multiple PBXs
  • The possibility of providing service to digital and analog centers
  • Support for internal and external digital PBX and VoIP centers
Capabilities
  • Prepayment system
  • The possibility of paying the invoice amount in installments
  • Ability to determine number and password based on Excel table
  • Ability to output to Excel
  • Professional reporting
  • Integration with GBS billing and charging system
  • DTMF detection based on:
  • In audio
  • RFC 2833
  • RFC 4733
  • SIP INFO
GCN - operator panel

Guyana’s powerful operator console provides a powerful tool to call center operators and secretaries. The performance speed of this system is very high, and the operator can be aware of the status of all subscribers and the call queue at the moment. Before dialing, the operator is informed visually and audibly whether the internal contact is occupied or free. If the contact is busy, the operator can reserve the desired extension so that the dialing can be done as soon as it is free. Also, when the call is urgent, the operator can use the capabilities of simultaneous consultation and going on the line.

The GCN operator console is provided to the secretary like a desk. The secretary can leave notes for himself or his colleagues, set reminders on the Jalali or Gregorian calendar, or send SMS to subscribers from the SMS panel. The serial call feature is very useful for hospital or operational environments. In this feature, the operator can transfer the conversation to a series of extensions. At the end of each conversation, the contact is automatically transferred to the next extension and at the end the contact returns to the operator. Each operator has a definable number of private holding and parking spaces. The combination of these features accelerates and facilitates the operation of the secretary and the operator and provides a pleasant working experience for the operator. In designing GCN, we have thought about the efficiency and ease of working with the software for visually impaired and blind colleagues. Visually impaired users set the system to a high-contrast theme. In addition, all system actions are performed through the keyboard without the need for a mouse. Also, all visual alarms have an audio feedback system.

benefits
  • High processing speed and in the moment
  • User-friendly graphical interface
  • Suitable for the performance of visually impaired and blind colleagues
  • Reduction of failed operator calls
Capabilities
  • Under the network
  • Support Windows XP to 10
  • Support for multiple call queues
  • Operator and secretary work desk included
  • Jalali and Gregorian calendar
  • Pad
  • Delete contact
  • Hold the call
  • Night, Tea Break and Lunch Time feature
  • Call transfer with and without consultation
  • Call series
  • Various statistical reports
  • PDF and Excel output
  • Traffic chart
  • Various statistical reports
  • Intruder detection system
  • CDR support of various centers
  • GHX
  • External PCM/TDM centers such as Ericsson and Panasonic
  • Iranian PCM/TDM centers
  • Open source and non-open source VoIP centers
GNM - Network Management System

The GNM network management system aims at monitoring, provisioning and integrated management of a wide network of Guyana VoIP systems and software. In this solution, GNM system as a VoIP network management system monitors and configures various VoIP network components.

Network components with provisioning, management and monitoring capabilities
code nameProducerTitle
GHXGuyanGoyan telephone center
GSP/GVP/GLPGuyanGuyana software and hardware phones
GBCGuyanGuyan's SBC system
SIP PhonesOther manufacturersSIP hardware phones with SNMP capability
SIP ServersOther manufacturersSIP servers with SNMP capability
Legacy PBXsOther manufacturersDigital centers with network or serial management port
Key features
Title
Provisioning and network mapping
Network monitoring
Component management and configuration
Asset management
Review and security checklist
Patch and update repository
GQM - Call Center and Queue Management System

The GQM system allows call center managers to monitor operators’ performance with high precision. The activity information of operators and customers in the call queue is collected by this system and provided to the system manager. This information includes the waiting time, the time before the operator answers, the number and type of calls. Various reports made based on these statistics can help improve the performance of the call center. System reports are provided by day, hour, week and month. In addition, reports can be separated according to call queue, operator or work shift. Service level answered and unanswered are other system reports. The system administrator can troubleshoot the system by preparing a detailed report of unanswered calls. The reports produced based on the work efficiency of the operators can be a suitable basis for organizational reward systems.

The system is very user-friendly. The user can easily search or perform an advanced search on the pages. The system graphs are made dynamically and the manager can customize the reports based on his needs. All tables can be output in PDF and Excel format.

Access levels in this system are defined dynamically. In this way, a separate manager can be defined for each call queue, who can only access the information of that queue.

benefits
  • High processing speed and in the moment
  • User-friendly graphical interface
  • Diverse and dynamic reports
  • Suitable for small call centers and large organizations
  • Compatible with Asterisk-based VoIP systems
Capabilities
  • Under the network
  • View queue information online
  • Response and non-response service levels
  • Report of small conversations
  • Call transfer detail report
  • Login report, service stop and logout of operators
  • Service duration report, number of calls answered and missed by the operator
  • Various alarms based on the system administrator's definition
  • Output of charts and tables to Excel and PDF
  • Report the distribution of conversations based on:
  • Queue
  • Month/week/day/hour/weekday
  • Answered or unanswered call report separately
  • Operator
  • Queue
  • No contact type
  • period of time
GTX - Transit Switch

Large organizations need powerful solutions with high reliability to perform transit operations in the network. GTX is Guyana’s solution for providing stable transit service with high capacity. Due to the extreme importance of service stability, professional-level, long-life, optimized GTX hardware has been selected to provide maximum service levels. In this system, features such as the use of Secure Sip and the audio firewall increase the security of the transit service. Also, in large organizations, the ability to store all conversations and perform LI service is of particular importance.

The GTX system is very economical due to its native nature and no need to buy expensive licenses from abroad. Also, due to the high level of hardware and software optimization that we have done, the stability and performance speed of GTX completely competes with foreign samples. The structure of GTX is very flexible in such a way that any kind of complex routing operation is easily possible.

benefits
  • powerful
  • Flexible routing
  • High reliability
  • Stable
  • competitive price
  • scalable
  • Secure (signaling and voice encryption)
Capabilities
  • Support for all types of trunks
  • SIP
  • H323
  • PRI/E1
  • IAX, IAX2
  • Black and white list
  • Audio firewall
  • redundancy
  • Load Balancing
  • Record conversations
  • Ability to connect to GBS charging and billing system
  • Definition of an unlimited number of incoming trunks
  • Definition of an unlimited number of outgoing trunks
  • Management reports
  • Failure or outage alarms
  • Trunk failure report
  • Delete and add input numbers
  • Delete and add input CID
  • Choosing the route with maximum quality for emergency calls
Solution for low capacity centers and replacement of Key Systems

The communication requirement of a small office, pumping station and terminal branches is different from a large organization. We have understood this difference and have developed appropriate solutions for a low-capacity center.

In traditional systems, the call processing device alone is not able to provide services such as call recording or voicemail, and it needs additional systems to provide these services. On the other hand, the GHX system has by default the services of recording conversations, voice mailbox, automatic operator, fax mailbox, color ID, charging, etc., and there is no need to purchase a license or peripheral devices.

Key product features

Management through the network management system – GNM: Due to the fact that the system is networked, a backup copy is automatically created in the central management system, which will improve the safety factor.

Stable and lightweight hardware: To implement a call center for a small organization, a lightweight yet powerful and stable hardware is required. We have developed ITA-j model Network Appliance hardware for this purpose. This hardware allows you to provide service to 200 IP subscribers.

Simplicity and straightforwardness of the systems: Despite the small size, the working environment and dynamics of these centers are very complex. The easy and user-friendly graphical interface of Guyan products allows the administrator to manage the communication service with minimal time and cost.

Performance and Functionality: With a complete portfolio of products, Guyan provides diverse needs such as operator software, IVR, call groups and call queues, enabling you to provide end users with the highest quality and stability of communication services.

One of the major and basic needs of small centers is the need for head-secretary systems. Many of these organizations traditionally use Key Systems. The provision of low-capacity TDM telephone centers in the market such as Panasonic imposes many hidden costs on organizations, in traditional systems, the call processing device alone is not able to provide services such as recording conversations or voice mailboxes, and to provide these services Requires additional systems. On the other hand, the GHX system has by default the services of recording conversations, voice mailbox, automatic operator, fax mailbox, color ID and charging, etc., and there is no need to purchase a license or peripheral devices. In addition, due to the fact that the system is networked, a backup copy is automatically created in the central management system, which will improve the safety factor. In Guyana, we have developed various capabilities by implementing the Chief Secretary solution.

Prominent advantages of replacing Key Systems
  • Affordable
  • Integrated management and monitoring
  • Integration of the organization's voice ports
  • Taking advantage of Key Systems capabilities in a virtual way
  • Upgrade capabilities from the old Key System to a modern system
  • Secure (signaling and voice encryption)
  • Greater control over urban line costs
Call queue and Call Center solution

With the Goyan call center and queue solution, you open the way to provide the best service to customers and clients inside and outside the organization. We have implemented various call routing strategies and optimal distribution of calls between operators. Managers can receive instant reports on how to respond and provide service to help them lead the team better. Also, it is possible to record conversations in two fixed ways and according to the request of the operator, it can be implemented in the center. In addition to these advantages, the operator can use the user-friendly and efficient features of the GCN operator panel.

Definition of emergency queue

In some call centers, the route of providing general and emergency services is shared. In such cases, you can direct the subscriber to the emergency queue by defining a shortcut key (usually number 1) for emergency cases and announcing it at the beginning of the call. This queue works in routing and finding the smart operator with the highest priority.

Products used in the solution

This solution can be implemented in three classes of GHX call center capacity. You can also use Guyana’s production terminals, especially the GCN operator panel as the main service delivery tool.

typeProduct name codeProduct title
Queue and call centerGHX-SOHOOffice call center up to 500 subscribers
GHX-1000+Medium capacity call center up to 2000 subscribers
GHX-10K+Full capacity call center with a capacity of 20,000 subscribers
Terminals and EndpointsGSPAndroid softphone for mobile
GVPAndroid desktop phone
GLPLinux desktop phone
GCNOperator panel
Management and reportingGQMCall center and call queue management system
Security and protection solutions
Encryption of signaling and conversations and trunks

All the products of Guyana’s portfolio use the encryption capability of signaling and conversations. You can enforce encryption for trunking or consumers behind the SBC by applying policy from the GBC – Session Border Controller side.

typeProduct code nameProduct title
telephon centerGHX-SOHOOffice call center up to 500 subscribers
GHX-1000+Medium capacity call center up to 2000 subscribers
GHX-10K+Full capacity call center with a capacity of 20,000 subscribers
Terminals and EndpointsGSPAndroid softphone for mobile
GVPAndroid desktop phone
GLPLinux desktop phone
GCNOperator panel
Transmission and security equipmentGQMTransit switch
GBCSession Border Controller system